Privacy Policy

Minty HQ (“Minty,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us through our websites, apps, text messages, phone calls, email, or in person.

1. Information We Collect

Contact Information: name, phone number, email address, mailing and service addresses.

Service Details: vehicle information (make, model, year, VIN), property/project details, and service history.

Communication Records: text messages, phone call logs/voicemails, emails, and other interactions with our team.

Payment Information: payment card details are processed securely by third-party payment processors; we do not store full card numbers.

Website/Device Data: IP address, device and browser type, pages viewed, referral URLs, approximate location, and identifiers via cookies or similar technologies for analytics and functionality.

2. How We Use Information
We use information to:

Schedule, confirm, and manage appointments or service requests.

Provide products/services, warranties, and customer support.

Send service reminders, project updates, invoices/receipts, and—if you consent—promotional offers.

Improve our websites, apps, products/services, and user experience.

Prevent fraud, enforce our terms, and comply with legal obligations.

Maintain business and financial records.

3. SMS/Text Messaging Compliance
By providing your mobile number, you consent to receive SMS/text messages from Minty for account/service communications and, if you opt in, marketing messages.

Message frequency may vary. Message and data rates may apply.

To opt out of all non-emergency texts, reply STOP. To rejoin, reply START. For help, reply HELP or contact us using the details below.

Your consent to marketing texts is not a condition of purchase.

4. Email Marketing
If you opt in, we may send promotional emails. You can unsubscribe at any time using the link in the email or by contacting us.

5. Sharing of Information
We do not sell or rent your personal information. We may share limited information with:

Service providers (e.g., payment processors, scheduling/CRM/SMS platforms, analytics, web hosting) that assist in delivering our services.

Professional advisors and insurers as needed for business operations.

Authorities or other parties when required by law, to protect rights/safety, or in connection with a business transaction (e.g., merger or asset sale).
All service providers must handle your information securely and in compliance with applicable laws.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember preferences, and analyze performance (e.g., Google Analytics, Meta Pixel). You can control cookies through your browser settings. Disabling cookies may affect site functionality.

7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure, and you acknowledge inherent risks of online transmission.

8. Retention
We retain personal information for as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Choices and Rights
Subject to applicable law, you may request to access, update, correct, or delete your personal information and to opt out of marketing communications.

Text messages: reply STOP to opt out.

Emails: use the unsubscribe link or contact us.
To make a request, contact us using the details below. We may need to verify your identity to process certain requests.

10. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us to request deletion.

11. Location and International Transfers
We are based in the United States. If you access our services from outside the U.S., you understand your information may be processed in the U.S., where laws may differ from those in your jurisdiction.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Your continued use of our services after changes means you accept the revised Policy.

13. Contact Us
Email: [email protected]
Phone: 541-933-4662